The Health Care For All's free HelpLine is available to assist Massachusetts residents with insurance issues following the Marathon attacks. The HelpLine counselors are unparalleled in their understanding of our health care system and the programs available and stand ready to answer questions in English, Spanish, Portuguese and Italian.
People are encouraged to contact the HelpLine and Health Law Advocates through our toll free number 1-800-272-4232 if they need this type of assistance.
"Health Care For All wants Boston Marathon runners, spectators, family members or anyone affected by last week's violence to know they have a partner and free resource available if they are struggling with health care coverage issues," said Amy Whitcomb Slemmer, Executive Director of Health Care For All. "We want people to be able to concentrate on healing rather than worrying about their health care coverage, and we stand ready to help anyone who needs assistance to navigate the complexities of any insurance issues."
"Thankfully, most people in Massachusetts have comprehensive insurance coverage. For those who are uninsured, or have gaps in benefits, our HelpLine is able to help you navigate the complexities of insurance in Massachusetts. We know that worrying about health coverage can be a distraction that is counter to healing. Health Care For All is eager to relieve anyone we can of that needless burden," Whitcomb Slemmer added.
Counselors help consumers get the information they need, providing a broad range of support including connecting people to coverage options, answering health insurance questions, providing insurance application assistance over the phone, and referring callers to pharmacies with affordable prescription drugs.
If patients or consumers find that they need legal assistance, the team at Health Law Advocates provides free assistance with payment plans, coverage denial appeals or respite from crushing medical debt.
"Health Law Advocates is able to provide free comprehensive legal assistance to people with concerns about health care insurance and medical debt," said Matt Selig, Executive Director of the organization. "We work closely with hospitals, insurers, doctors and others to make sure people get the care they are entitled to and aren't unfairly billed for it."
"This is the work at the core of our mission, and it is our privilege to assist people affected by last week's events to alleviate concerns that might distract them from healing and reclaiming the health they enjoyed before the Marathon," concluded Whitcomb Slemmer.